Yuan Capital Ltd Privacy Policy
Last Updated: May 8, 2018
OVERVIEW
This privacy policy (this "Policy") explains how Personal
Information is collected, used, and disclosed by Yuan Capital Ltd, trading as TGpay
(collectively, " YUAN,"
" we," " our" or " us"). This Policy applies to users
("you") of YUAN's services, websites,
applications, and machines (each, a " Service,"
and collectively, our " Services").
By using our Services, to the extent
permitted by applicable law, you are consenting to us gathering and processing
information about you in accordance with this Policy, our Cookie Policy,
and any other contract we may have with you including, without limitation, a
Merchant Services Agreement. Although consent may not be required for all of
the elements described in this Policy. For particular types of information or
processing, we may provide you with choices or request your further consent
related to what information we collect and how we may process it. If you do not
agree to the terms set out in these policies, we do not give you permission to
use the Services and you must cease to do so immediately.
Personal Information. By using our Services, we may
collect the following categories of personal information ("personal information") of the
person(s) who are company director(s), beneficial owner(s), or authorised person(s) of the merchant that we provide
Services to:
-
Name
-
Date
of birth
-
Place
of birth and nationality
-
Identification
documentation, such as copy of the passport, National Identity card or such
other documentation as is required by local law, copies of these documents may
include a photograph of your face
-
Home
address, email address and other contact details
We may ask for additional
information such as, but not limited to, financial standing, employment details
and experience to support merchant account application. We will also use our
own records and information from other sources where applicable.
We processes your Personal
Information to meet our legal, statutory and contractual obligations and to
provide you with our Services. We will never collect any unnecessary Personal
Information from you and do not process your information in any way, other than
as specified in this Policy.
Under certain circumstances, it may
be necessary for you to provide us with your Personal Information, for example,
to enable us to provide Services to you or to comply with our legal
obligations. In other circumstances, it will be at your discretion whether you
provide us with Personal Information or not. However, failure to supply any of
the Personal Information we request may mean that we are unable to maintain or
provide Services to you.
We make every effort to maintain the
accuracy and completeness of your Personal Information which we store and to
ensure all of your Personal Information is up to date. However, you can assist
us with this by promptly contacting us if there are any changes to your
Personal Information. We shall not be responsible for any losses you suffer
arising from any inaccurate, inauthentic, deficient or incomplete Personal
Information that you provide to us.
We only process your Personal
Information where:
-
to
carry out money laundering, financial and credit checks and for fraud and crime
prevention and detection purposes;
-
to
comply with our legal and regulatory obligations; and
-
to
comply with court orders and exercise and/or defend our legal rights, as
otherwise permitted or required by any applicable law or regulation; or
-
for
monitoring and assessing compliance with YUAN’s policies and standards;
-
for
promotional and marketing materials and activities;
-
to
comply with court orders and exercise and/or defend our legal rights, as
otherwise permitted or required by any applicable law or regulation;
-
to
identify person(s) authorised to act on behalf of our
clients;
-
for
administrative purposes in relation to the security and access of our systems,
offices, platforms and secure websites and applications; and
-
to
contact you about the Services we offer
Our Role as Data Controller and Data Processor. We generally act as the data
controller of your Personal Information. YUAN do not and will not share,
disclose or trade your Personal Information collected from above processes.
Under certain payment scheme, payment companies may engage us to provide them
with certain processing services related to information owned or controlled by
the payment companies. We are not responsible for any payment companies’ use of
information for which it is an owner or controller.
Retention. We
will only retain your Personal Information for as long as necessary to fulfill
the purpose for which it was collected or to comply with legal, regulatory or
internal policy requirements. However, if you wish to have your Personal
Information removed from our databases, you can make such a request by writing
to the address detailed in Contact Us section. Subject to any legal or
regulatory requirements, we will then delete this information (to the extent
technically practicable).
YUAN takes commercially-reasonable
technical, administrative, and physical security measures designed to protect
your information from loss, misuse, unauthorised
access, disclosure, alteration, and destruction.
When your merchant transaction is
being transmitted to our Services or through our Services, it will be protected
by cryptographic protocols. To be clear, YUAN does not itself store any
Personal Information of yours or your clients’ through transactions.
We assume no liability or
responsibility for disclosure of any personal information due to errors in
transmission, unauthorised third-party access, or
other causes beyond our control.
You play an important role in
keeping your information secure. You should not share your user name, password,
or other security information for your YUAN account with anyone. If we receive
instructions using your user name and password, we will consider that you have authorised the instructions. If you have reason to believe
that your interaction with us is no longer secure (e.g., if you feel that the
security of any account you might have with us has been compromised), please
contact us immediately as detailed in the Contact Us section, below.
We collect information about your
usage and activity on our website using certain technologies, such as cookies,
and other technologies. See our Cookie Policy
for more details.
Email. If
you do not want to receive marketing and promotional emails from YUAN, you may
click on the "unsubscribe" link in the email to unsubscribe and
opt-out of marketing email communications. If you have a YUAN account, you may
also opt-out of marketing emails in your account settings. Alternatively, to
the extent that applicable law requires your prior opt-in consent to receive
marketing and promotional emails, you can choose not to opt-in. Please note
that even if you opt-out of receiving marketing communications from one or all
of our Services, we may need to send you service-related communications.
Text Messages. If you no longer want to receive text messages from YUAN,
please let us know to opt-out of text messages at data@yuancapital.co.uk or write to us, as detailed in
Contact Us section.
Cookie Choices. To exercise choices regarding cookies set through our
website, as well as other types of online tracking and internet advertising,
see our Cookie
Policy for more details.
In addition to the above methods of
exercising choice, to the extent required by applicable law, we may provide you
with additional choices regarding the processing of your information, which you
may exercise by contacting us as detailed in the Contact Us section, below. We
will try to comply with your request as soon as reasonably practicable as
required by applicable law.
If you wish to update,
modify/correct, delete or, access your Personal Information, receive a copy of
the personal data collected from you, or if you would like us to stop
processing any of your Personal Information, to the extent you are entitled to
do so under applicable law, you can make such a request by writing to us
detailed in the Contact Us section, below. We will respond to your request
within the time prescribed by applicable law. If such changes are made pursuant
to your request(s) this may affect our ability to continue to provide our Services
to you and under such circumstances, we reserve the right to terminate our
Services to you.
In any of the situations listed
above, in order for us to comply with our security obligations and to prevent unauthorised disclosure of data, we may request that you
provide us with a copy of a valid means of identification and verification of
the identity of the individual whose Personal Information is the subject of
such a request.
YUAN do not and will not share,
disclose or trade your Personal Information. We will only disclose your
Personal Information in the ways set out in this Policy and in the following
circumstances:
-
To
third parties who process your Personal Information on our behalf (such as our
money laundering, financial and sanction check providers);
-
To
regulatory bodies, or there is a legal requirement.
Information about you may be
transferred to, or accessed by, entities located around the world as described
in this Policy. Some of these entities may be located in countries that do not
provide an equivalent level of protection as your home country. Where required,
YUAN will ensure that we have adequate safeguards in place so that your
Personal Information is treated securely and in accordance with applicable law
and regulation and with our policies and standards. By using our Services, and
providing us information about you, you consent to the international transfer
of information about you to the above parties.
The most common reason for us
disclosing information overseas is because we use service providers to perform
some functions on our behalf, and some of these service providers are located
outside the European Economic Area (EEA). We only disclose information to these
organisations when it is necessary for the services
they provide to us. For the most part, these service providers are entities
related to us which perform a range of technology and operational functions for
us.
Except to the extent limited by
applicable law, we reserve the right to update this Policy to reflect changes
to our information practices by prominently posting notice of the update on our
Services, and as required, obtaining your consent. Any updates will become
effective immediately after posting the updates to this Policy and apply to all
information collected about you, or where required, upon your consent. You
agree that you will review this Policy periodically. If we make any changes to
this Policy, we will change the "Last Updated" date above. You are
free to decide whether or not to accept a modified version of this Policy, but
accepting this Policy, as modified, is required for you to continue using our
Services. If you do not agree to the
terms of this Policy or any modified version of this Policy, your sole recourse
is to terminate your use of our Services.
If we make any changes to this
Policy that materially impacts previously collected information about you, we
will obtain your prior express consent.
If you have any questions about this
Policy or information we have collected about you, please contact us by email
at data@yuancapital.co.uk or by postal mail at:
Yuan Capital Ltd
2nd Floor 72 Shaftesbury Avenue,
London
W1D 6NA
United Kingdom